Betika's privacy policy is a formal document in which we clearly set out how we collect your personal data, why we use it, how long we keep it, and how we keep it secure. By creating an account with betika, you are considered to have consented to this privacy policy.

Betika is trusted by millions of people across Bangladesh, which is why we place the highest importance on user privacy. betika's privacy policy is built to international GDPR standards and is regularly updated.

This privacy policy applies to all betika services — the website, mobile app, Sports Betting, Live Casino, virtual games, and all related services. This policy applies whenever you use betika from any device.

Betika only collects information that is strictly necessary to provide its services. We never ask for unnecessary or excessive data. Under betika's privacy policy, the following types of information may be collected.

Directly Provided Information:

• Full name, date of birth, and nationality
• Mobile Number & Email Address
• National ID or passport number (for KYC)
• Current residential address
• Payment method details (mobile banking number)

Automatically Collected Information:

Betika uses your personal information only for specific, legitimate purposes. Under betika's privacy policy, your data is never used for unrelated activities.

• For account creation, management, and verification
• To process deposits, withdrawals, and transactions
• For security monitoring and fraud prevention
• For customer service and support
• To meet legal and regulatory obligations
• For analytics and research to improve betika's services
• To send relevant promotions and offers (with your consent)

Betika's privacy policy is clear — your personal data will never be sold to third parties. However, limited data may be shared in certain specific circumstances.

Circumstances in Which Your Data May Be Shared:

• For payment processing (bKash, Nagad, Rocket — transaction data only)
• By order of law enforcement authorities (as required by law)
• For audits by the licensing authority (regulatory compliance)
• With technology partners (for service operations only, under contractual confidentiality)

Betika uses the latest technology to protect your data. In line with betika's privacy policy, multiple layers of security are active at all times.

• SSL/TLS 256-bit Encryption — Maximum encryption applied to all data transmissions
• Two-factor authentication (2FA) — An additional layer of security at login
• Firewall protection — Advanced firewall to prevent unauthorized access
• 24/7 Security Monitoring — Round-the-clock monitoring for cyber threats
• Payment details not stored — Full card or mobile banking numbers are never stored on betika servers
• Regular security audits — Regular assessments conducted by independent third-party experts

The betika website and app use cookies to enhance your browsing experience. Under betika's privacy policy, you have full control over how cookies are used.

Cookie Types and Purposes:

• Essential Cookies: To maintain your login session and keep the site running properly — these cannot be disabled
• Performance cookies: To identify the most-visited sections of the site — for analytics purposes
• Functional Cookies: To remember your language preferences and personal settings
• Marketing Cookies: To show relevant ads — only with your consent

You can disable cookies at any time from your browser settings. However, disabling essential cookies may cause some betika services to not function properly.

Under betika's privacy policy, each user has specific rights over their own data. betika respects these rights and responds to requests as promptly as possible.

Under betika's privacy policy, data is not retained beyond the period it is needed. Different types of data have different retention periods.

• Active Account Data: Retained for as long as the account remains active
• KYC Documents: Retained for 5 years after account closure due to legal obligations
• Financial Transaction Records: Retained for up to 7 years for regulatory compliance
• Cookies and Session Data: 30 days up to a maximum of 1 year
• Support Conversations: Up to 2 years after issue resolution
• Marketing Preferences: Until you withdraw your consent

Once the retention period expires, your data is automatically and securely deleted or anonymized so that you can no longer be identified in any way.

Under betika's privacy policy and responsible gaming policy, anyone under the age of 18 is strictly prohibited from opening an account or using any betika service.

• No information may be submitted on behalf of or as a minor
• Use of a parent's account by a minor is strictly prohibited
• We do not knowingly collect or process data belonging to minors

If an age verification issue is detected, betika will immediately suspend the account and may notify the relevant authorities. If you know of a minor using betika, please contact our support team right away.

Betika may update this privacy policy in part or in full when necessary. Any changes will be announced on this page and communicated to your registered email address.

• At least 7 days' notice will be given before any significant changes
• Continued use of betika after any changes constitutes acceptance of the updated policy
• The latest version of this policy will always be available on this page
• Our support team is available to help with any privacy-related questions

To learn more about our privacy policy, visit our FAQ View the page or About Us Visit the page.